Dynamics Community Forum Thread Details

CI-J Integration to Fabric Trouble

Hi All

I'm using CI-J RealTime Journeys.

I'm trying to access the opens/sends/clicks in CI-J for analytics and PBI. The only way to access this data is via the Fabric link in PowerApps.

I've followed the steps here:
Customer Insights - Journeys integration with Microsoft Fabric overview - Dynamics 365 Customer Insights | Microsoft Learn

When I get to step #7, I click the dropdown arrow on the left tree menu for "Customer Insights Journeys". I expect to see the list of tables (same as the picture in step #7), instead I get an error on the main pane that says:

"Unable to Load - This Dataverse environment does not appear to be configured for use with fabric. Follow these instructions to setup dataverse"

I've already established the link and I can see the other tables under CDS2. So I know the link is established.
I also created a new workspace and I'm using premium cap.

Questions:
1. Why am I getting this error?
2. Why does CI-J engagement tables require this extra step of creating a shortcut?

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