Part payment discount

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Posted on by Community Member

Hi,

We are having issues with allocating cash to discount customers who have part paid invoices.

It seems when the invoice is part paid it is not applying the discount to that invoice.

For example, there is a part payment of £670.00 on an invoice. When it comes to allocating the payment before posting, it’s shows there will be £670.00 on the account and that discount is applied to all invoices. When we post the payment and look at the account after, the part payment is £950.00 due to discount not being applied.

Could you please advise how we can apply all the discount when there’s a part payment on an invoice?

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