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Finance | Project Operations, Human Resources, ...
Suggested Answer

Sync data from CDS to HR Module

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Posted on by

Hi,

I added more job titles (ex: Hr Director) in CDS (and synchronization between CDS and HR module is enabled). However, they're not showing on the HR module:

pastedimage1597159321675v1.png

Is this normal? Am I missing something?

Thanks in advance.

Best regards,

Ana Alves.

I have the same question (0)
  • Suggested answer
    Svetlana Kosheleva Profile Picture
    Microsoft Employee on at

    Hi Ana,

    Please check if you added job titles to the correct data entity.

    If so, then please raise a support incident and we will investigate the issue further.

    Thank you and have a great day!

  • Community Member Profile Picture
    on at

    Hi Svetlana,

    Yes, I did. Now I'm having the same problem with other entities (cdm_department). I deleted some records from CDS, however, they still appear on the HR module.

    Best regards,

    Ana Alves.

  • Suggested answer
    Svetlana Kosheleva Profile Picture
    Microsoft Employee on at

    Hi Ana,

    Please try to sync those entities manually via System administration > Common Data service configuration, select the entity cdm_department and click Sync now button. Then check the changes.

    Thank you!

  • Community Member Profile Picture
    on at

    Hi Svetlana,

    I did that. It updates the departments on HR. However, if a department was deleted from CDS, he is created again (because the department is on the HR module) instead of deleting him on the HR module.

    Besides that, this is supposed to be automatic, right?

    Thanks.

    Best regards,

    Ana Alves.

  • Suggested answer
    Svetlana Kosheleva Profile Picture
    Microsoft Employee on at

    Hi Ana,

    Yes, it supposed to be automatic if you have enabled the checkbox on Common Data service configuration form.

    Thank you!

  • Community Member Profile Picture
    on at

    Hi Svetlana,

    Yes, I did.

    Thanks.

    Best regards,

    Ana Alves.

  • Suggested answer
    Nicu Aleman Profile Picture
    2,587 on at

    Hello Ana,

    check after 24 hours. I don't know why, but the update from CDS to HR is not as fast as it used to. I tried recently and it updates HR in about 24 hours

    regards,

    nicu

    read my D365HR blog https://talent.asgcrm.com

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