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Customer experience | Sales, Customer Insights,...

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Where are my Microsoft Forms Pro surveys? and their results?

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Posted on by veronicab

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Hi,

My account migrated from Microsoft Forms Pro to Dynamics 365 customer voice.

Now if i access to microsoft forms, i see all my surveys but when i want to modify them, i am redirected to "customer voice", where i can only modify the questions, but I cannot modify the BRANCH RULES (the system crashes and says"Unfortunately there was a problem" :( ). Furthermore, if i click the "share tab", nothing appears, only white page. AND FINALLY, the most important: I DO NOT SEE MY SURVEYS inside "customer voice": in the "all projects" tab I HAVE ABSOLUTELY NOTHING.

Please help me, it is very urgent.

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Welly Lee Microsoft Employee on at

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Hi -- sorry for your trouble, please email customervoice@microsoft.com with your survey URL and we will investigate

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