Forms Pro Survey Response not showing on Case timeline after regarding is set to a Case record

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Posted on by Shaner2112

I have built a Power Automate flow that is triggered when a new Forms Pro Survey Response record is created. The flow updates the Regarding field on the response record so the response record gets displayed on the associated case timeline. Although I can see the correct case is getting populated in the Regarding field, the response record is not getting displayed on the applicable case timeline.

Does not appear on the case records' timeline:

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Shaner2112 16 on at

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Forms Pro Survey Response not showing on Case timeline after regarding is set to a Case record

After I created a Many-to-one relationship for msfp_surveyresponse to incident, the survey responses started to be displayed on the applicable case timeline. I am considering this resolved.