HR Compensation - Fixed Compensation Plan not showing...

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Posted on by MichaelC

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I am trying to set up the compensation for a worker and when I select to add a compensation record, I am able to fill in all of the necessary fields, but when I select the dropdown to pick an existing "Fixed Compensation Plan"...none of them are showing, If I select to view details...I can see that the plans have been setup and are available. If I manually enter the Plan ID...AX will accept the value, but if the value is not know, you cannot see which plans are available to be selected.

If anyone can offer up any suggestions how to address this, I would appreciate it!

Thanks,

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RE: HR Compensation - Fixed Compensation Plan not showing...

The reason that nothing is showing up in the fixed compensation drop-down list when you are trying to define a worker's fixed compensation means something is missing in the eligibility rules that control what is presented in that lookup. Take a look at HR > Periodic > Compensation > Eligibility rules to make sure that you have rules set up that apply to the worker you are trying to set up.

The fact that the lookup shows nothing, yet you can type something in and the system accepts it sounds like a bug that should be logged.