Okay - we use smart connect every day to bring in cash receipts (credit card charges) from an external system.
The import source file occasionally has a negative amount whenever we are giving a credit card refund back to our customer.
Smart Connect brings them into GP as a negative payment.
Negative payments are nasty in GP in the sense that it's difficult to get them applied and moved into history.
Does anyone have any suggestions on an alternative that keeps the cash right and keeps AR correct?
Thanks in advance for any guidance given