Related Category Articles - Knowledge base templating

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Posted on by Logan.N

I am trying to add some functionality to the liquid template for related category. Basically I want to list the articles inside the category on the page.

{% if categoryguid %}
{% assign relatedcategories = knowledge.categories | related: categoryguid, limit %}
{% if relatedcategories.size > 0 %}
<h2>{{ snippets["Category/RelatedCategoryHeading"] | default: resx['Related_Categories_DefaultText'] }}</h2>
<ul class="list-group unstyled">
{% for category in relatedcategories %}
<li class="list-group-item"><a href="{{ category_url | add_query: 'id', category.categorynumber | escape }}" class="title">{{ category.title | escape }}</a>

<ul>
<li><a href=”#”>Article 1</a>
<p>description goes here</p>
</li>
</ul>
</li>
{% endfor%}
</ul>
{% endif %}
{% endif %}

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RE: Related Category Articles - Knowledge base templating

Hi Logan.N,

If you are in customer self-service portal, you can view related articles through clicking category you want.

There are three web pages about category and articles:

you can click one category that list in knowledge base-home page, then you will view link of articles that related to the category, click link to view details of articles.

In fact, there are 2 main Web templates being utilised in customer self-service portal:

1.Knowledge Base - Home: this lists the categories and creates URLs that pass the category number to the child page

{% extends 'layout_1_column' %} {% block main %} {% include 'Page Copy' %} {% assign category_url = sitemarkers['Category'].url %} {% assign count = count | default: 0 %} {% assign categories = knowledge.categories | top_level: count %} {% if categories %}
{% for category in categories %} {{ category.title }} {% endfor %}
{% endif %} {% endblock %}

2.Category Details: this receives the category number in the id parameter, which is then used to end up getting the GUID of the actually category (this is then substituted into the FetchXML query to retrieve the collection of articles)

{% extends 'Layout 1 Column' %} {% block breadcrumbs %} {% assign categoryid = request.params['id'] %} {% if categoryid %} {% assign category = knowledge.categories | category_number: categoryid %} {% if category %} {% assign pagetitle = category.title %} {% assign categoryguid = category.categoryid %} {% else %} {% assign pagetitle = resx["Knowledge_Article_Unavailable"] %} {% endif %} {% endif%} {% include 'Breadcrumbs' title: pagetitle %} {% endblock %} {% block title %} {% include 'Page Header' title: pagetitle %} {% endblock %} {% block main %} {% include 'Page Copy' %} {% assign category_url = sitemarkers['Category'].url %} {% assign portallanguagecode = website.selected_language.code %} {% if categoryguid %} {% fetchxml knowledgearticlecategory_query %} {% if portallanguagecode %} {% endif %} {% endfetchxml %} {% assign articles = knowledgearticlecategory_query.results.entities %} {% if articles.size > 0 %}
{% for article in articles %}
{{ article.title | escape }}
{{ article.description | escape }}

{% endfor %}
{% endif %} {% include 'Category - Related Categories' categoryguid: categoryguid %} {% else %}

{% editable snippets "KnowledgeManagement/ArticleUnavailableMessage" %}

{% endif %} {% endblock %}

Regards,

Leah Ju

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