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Tables not available in Real-time marketing segment

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Posted on by 17

Why I cannot see Contact table or other tables in segment-list in Real-time Marketing entity-field?

Outbound marketing side we have several tables available for segments .

  • Suggested answer
    luethilu Profile Picture
    luethilu 35 on at
    RE: Tables not available in Real-time marketing segment

    There are multiple types of segments to be aware of in Dynamics:

    - Sales Segments (part of Sequences, afaik)

    - Marketing Outbound Segments (target: contacts)

    - Marketing Relatime Segments (target: contacts or leads)

    I assume, you have the Sales Segments in your navigation.

  • University Profile Picture
    University 17 on at
    RE: Tables not available in Real-time marketing segment
    Thanks for your help, problem solved
  • Suggested answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    RE: Tables not available in Real-time marketing segment

    Hi University,

    Are you using custom pages?

    The real-time marketing segment is shown below and supports only lead or contact entities:

    https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-segments

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