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Time zone issue

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Posted on by 388

Hi Guys,

I have a time zone problem, I don't know if you've had this. This date field is a "Time Zone independent", When I search for data in this field by date, such as Jan 4, But the search turned up data from Jan 3, but not Jan 4. In the system I set the time zone of Beijing(GMT + 8), I don't know what I should do to fix this problem.

Screenshot-2021_2D00_01_2D00_06-214906.png

Screenshot-2021_2D00_01_2D00_06-215200.png

Screenshot-2021_2D00_01_2D00_06-215247.png

Thanks,

Stone

  • RE: Time zone issue

    Hi Partner,

    May I know for which entity you are trying to search the records,

    if this timezone issue is observed in all the entities or a specific entity records

  • Stone Huang Profile Picture
    Stone Huang 388 on at
    RE: Time zone issue

    Hi Vinay,

    I just check my machine timezone, they are the same, both are UTC + 8.  Do you have any other suggestions?

  • Suggested answer
    Vinayadav Profile Picture
    Vinayadav 25 on at
    RE: Time zone issue

    Hi,

    Can you check if your machine timezone and CRM user timezone (Personalization Settings-->General-->Time Zone) are same ?

    Make it same hope this will solve the problem.

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