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Customer experience | Sales, Customer Insights,...
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Importing Contact error (data map error)

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Posted on by

Hey everyone,

I'm trying to import Contacts from PRD to DEV for testing purposes. Anyway, I tried importing via an excel file and also csv but I keep getting a data map error.

pastedimage1586547531987v1.png

After this message if I'm feeling a bit stubborn and hoping that somehow clicking on Finish Import will do the trick, this is the next error message I receive:

pastedimage1586547886599v3.png

What do i do to avoid pulling my hair further?

Thanks,

- SB

  • cloflyMao Profile Picture
    25,208 on at
    RE: Importing Contact error (data map error)

    Hi SB,

    Is there optionset data type field in column of your excel file?

    Try to create a copy of original file, remove most of rows and keep only several top rows to do a simple import job.(please also remove optionset column),

    if it could work, then troubleshoot on whether optionset value in PRD not match to value in DEV.

    If it not works, please kindly share columns(fields) and their corresponding data type from your file, I'll try to reproduce your issue. 

    Regards,

    Clofly

  • Suggested answer
    Malini Johari Profile Picture
    160 on at
    RE: Importing Contact error (data map error)

    Hi,

    Please refer below link. Hope it help you.

    cloudblogs.microsoft.com/.../

    Thanks

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