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"Suggest Vendor Payment Tool" is not working -- does not populate vendor information on the journal...

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Posted on by Petronila 390

Hello --  I am having trouble getting the accounts payable vouchers to show on the payment journal, after I click on the "suggest vendor payments" icon.  The vouchers are normally entered using the Purchase Journal. After I post the vendor invoices, I am able to verify that there are open items ready for payment; however, no invoices are loaded after I click on the icon.  Even after hitting the refresh button nothing happens.  

I have tried loading the invoices manually, but then the payment does not get applied to the vendor invoice, so both items show on the open payables report.

Any advice will be much appreciated!

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  • Petronila Profile Picture
    Petronila 390 on at
    RE: "Suggest Vendor Payment Tool" is not working -- does not populate vendor information on the journal...

    We figured it out... the issue was the payment date.

    Thanks for responding!

  • Khalilchahin Profile Picture
    Khalilchahin 10 on at
    RE: "Suggest Vendor Payment Tool" is not working -- does not populate vendor information on the journal...

    Did you check if payment already exist in other patches?

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  • Petronila Profile Picture
    Petronila 390 on at
    RE: "Suggest Vendor Payment Tool" is not working -- does not populate vendor information on the journal...

    Thank you!

  • Verified answer
    Theresa Nistler Profile Picture
    Theresa Nistler 551 on at
    RE: "Suggest Vendor Payment Tool" is not working -- does not populate vendor information on the journal...

    When running the suggest vendor payment process for payables, the last payment date corresponds to the due dates calculated by the payment terms. The date you put in this field will suggest payments to be made with due dates up to and including the date listed. Ensure that any ranges you enter include the journal entries you created.

    If you are manually entering in the payment, you can use the lookup on the applies to doc no to select the invoice that you are paying.

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