Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Unanswered

Form not selectable to add to a solution as existing item

Posted on by
Hello. We're using CRM v9.0 on premise. We have a Prod and Acc environment. And are using a solution to transfer changed items from ACC to PROD.
 
On both Account and Contact in ACC we have some self defined forms. Those forms have (before my time) been transported to Prod.
 
But when i now change those forms in ACC, adding fields etc, and i go to the transport solution and want to add the changed forms (as 'add existing item'), i don't see some forms (among which is the form i have changed) in the list of forms i can select to add to the solution.
 
So: the forms are there on the entity (and have been for a long time), they work fine, but are not selectable to add as existing item to a solution.
 
The forms are published. 
 
I have tried in Edge, Chrome and Firefox to no avail. I am not a system admin, only have enough authorisation to change forms etc in CRM.
 
Of course i have google-d, but all solutions i have found don't fix it in our situation. A work-around is adding the whole entity, but i would like to understand why the forms are not selectable to add to a solution...
 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans