web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Form not selectable to add to a solution as existing item

(0) ShareShare
ReportReport
Posted on by
Hello. We're using CRM v9.0 on premise. We have a Prod and Acc environment. And are using a solution to transfer changed items from ACC to PROD.
 
On both Account and Contact in ACC we have some self defined forms. Those forms have (before my time) been transported to Prod.
 
But when i now change those forms in ACC, adding fields etc, and i go to the transport solution and want to add the changed forms (as 'add existing item'), i don't see some forms (among which is the form i have changed) in the list of forms i can select to add to the solution.
 
So: the forms are there on the entity (and have been for a long time), they work fine, but are not selectable to add as existing item to a solution.
 
The forms are published. 
 
I have tried in Edge, Chrome and Firefox to no avail. I am not a system admin, only have enough authorisation to change forms etc in CRM.
 
Of course i have google-d, but all solutions i have found don't fix it in our situation. A work-around is adding the whole entity, but i would like to understand why the forms are not selectable to add to a solution...
 
I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 137 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 57

#3
Jimmy Passeti Profile Picture

Jimmy Passeti 50 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans