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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Error while starting b...
Finance | Project Operations, Human Resources, ...
Suggested answer

Error while starting batch server services

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Posted on by Swetha Molagavalli 197

Hi Everyone,

I have installed the new server for batch services successfully but every time when i try to restart the services it is not starting and getting below error in event logs.

Batch04.PNG

As of now i am resolving the issue by running the below script but i need the permanent fix for this.

UPDATE SQLSystemVariables
SET VALUE = 8
WHERE PARM = 'SYSTIMEZONESVERSION'

Can anyone help to resolve this issue?

Regards,

Swetha.

I have the same question (0)
  • Suggested answer
    Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,423 on at
    RE: Error while starting batch server services

    Hi Swetha,

    The AX kernel version installed on the other AOS server(s) are higher than the one you have on this server. If you upgrade to the same kernel version on this server, you should be able to resolve the issue.

  • WillWU Profile Picture
    WillWU 22,361 on at
    RE: Error while starting batch server services

    Hi Swetha,

    You have to use a newer AX kernel.

    See:community.dynamics.com/.../unable-to-start-aos-internal-time-zone-version-error-ax-2009-2012

  • Swetha Molagavalli Profile Picture
    Swetha Molagavalli 197 on at
    RE: Error while starting batch server services

    Hi Gunjan,

    I have compared kernel versions of other batch server with the issue one there are same.I don't know why it is causing issue.

    Kernel version is 6.3.3000.111

    Regards,

    Swetha

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,423 on at
    RE: Error while starting batch server services

    Hi Swetha,

    How many AOS servers do you have (including Batch severs)? The kernel version should be the same for all the instances.

  • Swetha Molagavalli Profile Picture
    Swetha Molagavalli 197 on at
    RE: Error while starting batch server services

    Hi Gunjan,

    We have 10 servers and has same kernel version.

    Regards,

    Swetha.

  • Deepak_Bhasin Profile Picture
    Deepak_Bhasin 15 on at
    RE: Error while starting batch server services

    Hi,

    Go to the SQLSYSTEMVARIABLES table in SQL. Update the value of SYSTIMEZONESVERSION to 8, instead of 9.

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