Skip to main content

Notifications

Finance | Project Operations, Human Resources, ...
Suggested answer

Error while starting batch server services

Posted on by 195

Hi Everyone,

I have installed the new server for batch services successfully but every time when i try to restart the services it is not starting and getting below error in event logs.

Batch04.PNG

As of now i am resolving the issue by running the below script but i need the permanent fix for this.

UPDATE SQLSystemVariables
SET VALUE = 8
WHERE PARM = 'SYSTIMEZONESVERSION'

Can anyone help to resolve this issue?

Regards,

Swetha.

  • Deepak_Bhasin Profile Picture
    Deepak_Bhasin 15 on at
    RE: Error while starting batch server services

    Hi,

    Go to the SQLSYSTEMVARIABLES table in SQL. Update the value of SYSTIMEZONESVERSION to 8, instead of 9.

  • Swetha Molagavalli Profile Picture
    Swetha Molagavalli 195 on at
    RE: Error while starting batch server services

    Hi Gunjan,

    We have 10 servers and has same kernel version.

    Regards,

    Swetha.

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,421 on at
    RE: Error while starting batch server services

    Hi Swetha,

    How many AOS servers do you have (including Batch severs)? The kernel version should be the same for all the instances.

  • Swetha Molagavalli Profile Picture
    Swetha Molagavalli 195 on at
    RE: Error while starting batch server services

    Hi Gunjan,

    I have compared kernel versions of other batch server with the issue one there are same.I don't know why it is causing issue.

    Kernel version is 6.3.3000.111

    Regards,

    Swetha

  • WillWU Profile Picture
    WillWU 22,350 on at
    RE: Error while starting batch server services

    Hi Swetha,

    You have to use a newer AX kernel.

    See:community.dynamics.com/.../unable-to-start-aos-internal-time-zone-version-error-ax-2009-2012

  • Suggested answer
    Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,421 on at
    RE: Error while starting batch server services

    Hi Swetha,

    The AX kernel version installed on the other AOS server(s) are higher than the one you have on this server. If you upgrade to the same kernel version on this server, you should be able to resolve the issue.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans