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Microsoft Dynamics NAV (Archived)

Outlook automation variable - email not sending

Posted on by 422

Hi All,

I have a report that sends email automatically to vendors. This report works good in our on premise server. But, recently we have moved to cloud server. We installed same ms office version, setup the same email in that cloud server and made outlook as default for emails as well.

The issue is, this report run perfectly, but it is not sending email through outlook.

Report function is:-

1. Generates and exports a file to C:\Sale folder

2. Report sends email.

3. Moves above file to C:\Archive folder

Here, my files are getting saved in C:/Archive folder, that means, NAV says it did send the email. But, there is nothing in sent list of outlook.

Can anybody help me, if I have to look and troubleshoot in any other side, like system, ms office or outlook...etc.

This report works perfect and sends email automatically in our on premise server.

Anybody plsz..

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  • Suggested answer
    Muratvzr Profile Picture
    Muratvzr 743 on at
    RE: Outlook automation variable - email not sending

    There is something happening cause this mail is not sending properly maybe it cant write directory. Can you look on the Event Viewer

    On the main page of the event viewer you can see all error there is a good point for start.

  • AbduTeeyech Profile Picture
    AbduTeeyech 422 on at
    RE: Outlook automation variable - email not sending

    Nobody to give any suggestion :(

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