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ReportMy AR batch report is showing a different amount that what CM is showing. AR batch is what matches the bank and the bank statement. What is wrong and how do we fix?
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My AR batch report is showing a different amount that what CM is showing. AR batch is what matches the bank and the bank statement. What is wrong and how do we fix?
I assume by CM you mean Cash Manager. For an AR batch, cash manager will show the batch.depositamt and it sounds like that might be incorrect. As an example, assume that there are the payments in the batch with amounts of 300.00, 400.00 and 500.00. The batch.depositamt should be 1200.00 in that example. If it’s not, say it’s 900.00, then it will show 900.00 in cash manager. They can update the batch.depositamt in SQL Server if it is incorrect, and then run the CA integrity check to rebuild the daily cash balances.
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