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Customer experience | Sales, Customer Insights,...
Suggested Answer

Send Email to the Team members ms crm javascript

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Posted on by 233

Hello Experts,

Below, is my javscript code ,email not send to the team members, from team to all Team members by using the below please suggest me.

function teamMember()
{
debugger;

//var defaultqueue = Xrm.Page.getAttribute.getValue("new_defaultqueue");
var Userlookup = Xrm.Page.getAttribute("new_defaultqueue");

if (Userlookup != null)
{
lookUpObjectValue=Userlookup.getValue();
if ((lookUpObjectValue != null))
{
var defaultqueue = lookUpObjectValue[0].id.slice(1, -1);
var sampleGuid = GetAllTeamUsers(defaultqueue);

}
}
}

function GetAllTeamUsers(defaultqueueId)
{
debugger;
var listdata = new Array();
var arrteamid = new Array();
var fetchXml = "<fetch version='1.0' output-format='xml-platform' mapping='logical' distinct='true'>"+
"<entity name='systemuser'>"+
"<attribute name='fullname' />"+
"<attribute name='businessunitid' />"+
"<attribute name='title' />"+
"<attribute name='address1_telephone1' />"+
"<attribute name='positionid' />"+
"<attribute name='systemuserid' />"+
"<order attribute='fullname' descending='false' />"+
"<link-entity name='teammembership' from='systemuserid' to='systemuserid' visible='false' intersect='true'>"+
"<link-entity name='team' from='teamid' to='teamid' alias='ac'>"+
"<filter type='and'>"+
"<condition attribute='teamid' operator='eq' uiname='light19' uitype='team' value='"+defaultqueueId+"' />"+
"</filter>"+
"</link-entity>"+
"</link-entity>"+
"</entity>"+
"</fetch>";
var encodedFetchXml = encodeURI(fetchXml);
var queryPath = "/api/data/v9.1/systemusers?fetchXml=" + encodedFetchXml;
var requestPath = Xrm.Page.context.getClientUrl() + queryPath;
var req = new XMLHttpRequest();
req.open("GET", requestPath, true);
req.setRequestHeader("OData-MaxVersion", "4.0");
req.setRequestHeader("OData-Version", "4.0");
req.setRequestHeader("Accept", "application/json");
req.setRequestHeader("Content-Type", "application/json; charset=utf-8");
req.setRequestHeader("Prefer", "odata.include-annotations=\"*\"");
req.onreadystatechange = function() {
debugger;
if (this.readyState === 4) {
req.onreadystatechange = null;
if (this.status === 200) {
var returned = JSON.parse(this.responseText);
var results = returned.value;
if(results.length > 0)
{
for (var i = 0; i < results.length; i++)

{
teamid = results[i]["systemuserid"];
arrteamid.push(teamid)
//listdata = listArray(arrteamid);
}
}
if(results.length = arrteamid.length)
{
//GetIds();
CreateEmail(arrteamid,defaultqueueId);

}
}
}
};
req.send();

}


function CreateEmail(arrteamid,defaultqueueId) {
debugger;
// var fromFieldIdSystemAdmin = "53536B3D-4D71-4FC2-857C-0477750A92BE"; //todo Email from User GUID
//var toPartyUsersId = ["53536B3D-4D71-4FC2-857C-0477750A92BE"]; //todo Email To user array
var quoteId = Xrm.Page.data.entity.getId();
quoteId = quoteId.replace(/[{}]/g, "");
var customerLookUp = Xrm.Page.getAttribute("customerid");
var accountName = null;
if (customerLookUp != null)
accountName = customerLookUp.getValue()[0].name;
var webapiPath = Xrm.Page.context.getClientUrl() + "/api/data/v9.1/emails";
var email = {};
//Lookup
//email["regardingobjectid_quote@odata.bind"] = "/quotes(" + quoteId + ")"; //Regarding is quote
email["subject"] = "Quote Sent ";
email["description"] = "See attachment for the Quote that was set as Won";
var parties = [];
//ActivityParty (From)
var sender = {};
sender["partyid_systemuser@odata.bind"] = "/team(" + defaultqueueId + ")";
sender["participationtypemask"] = 1; //From
parties.push(sender);
for (i = 0; i < arrteamid.length; i++) {
var receiver = {};
receiver["partyid_systemuser@odata.bind"] = "/systemusers(" + arrteamid
[i] + ")";
receiver["participationtypemask"] = 2; //To
parties.push(receiver);
}
email["email_activity_parties"] = parties;
var service = new XMLHttpRequest();
service.open("POST", webapiPath, false);
service.setRequestHeader("Accept", "application/json");
service.setRequestHeader("Content-Type", "application/json; charset=utf-8");
service.setRequestHeader("OData-MaxVersion", "4.0");
service.setRequestHeader("OData-Version", "4.0");
service.send(JSON.stringify(email));////Getting error in this line
if (service.readyState == 4) {
if (service.status == 204) {
var uri = service.getResponseHeader("OData-EntityId");
var regExp = /\(([^)]+)\)/;
var matches = regExp.exec(uri);
var emailGblId = matches[1];
SendEmail(emailGblId);
} else {

Xrm.Utility.alertDialog(this.statusText);
}
}
}

function SendEmail(emailGblId) {
debugger;
var parameters = {};
parameters.IssueSend = true;
var req = new XMLHttpRequest();
req.open("POST", Xrm.Page.context.getClientUrl() + "/api/data/v9.1/emails(" + emailGblId + ")/Microsoft.Dynamics.CRM.SendEmail", true);
req.setRequestHeader("OData-MaxVersion", "4.0");
req.setRequestHeader("OData-Version", "4.0");
req.setRequestHeader("Accept", "application/json");
req.setRequestHeader("Content-Type", "application/json; charset=utf-8");
req.onreadystatechange = function () {
if (this.readyState === 4) {
req.onreadystatechange = null;
if (this.status === 200) {
var results = JSON.parse(this.response);
} else {
Xrm.Utility.alertDialog(this.statusText);
}
}
};
req.send(JSON.stringify(parameters));
}

function successCallback() {
}
function errorCallback() {
}

I have the same question (0)
  • Suggested answer
    Pawar Pravin Profile Picture
    5,237 on at

    Is there any limitation while using plugin, workflow or custom workflow to send email in your requirement ?

    I would suggest you to call custom action through JS and create & send email through c# code. It is better to send email using c# code rather than using JS, even you can use email template require in case of c# code.

  • Suggested answer
    manojd Profile Picture
    1,397 on at

    Hi,

    I would recommend to use the Dynamics 365 Workflow tools which has this feature as a part of workflow where you can select the email template & team name to send the email to all team members of selected team, you can follow the link mentioned below to understand the feature & also can download the same as Published solution or source code in case you need to change the behavior 

    https://github.com/demianrasko/Dynamics-365-Workflow-Tools/blob/master/docs/Email%20To%20Team.md

    Hope this helps

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