Create a Workflow to clear a Read-Only Field

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Posted on by JenWariner

I am trying to create an on-demand workflow that clears a field if the contact is inactive. The field I am trying to clear is read-only so I am not able to select it. Does anyone know a workaround I can use to accomplish this?

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Development / Customization / SDK

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Dengliang Li Microsoft Employee on at

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Create a Workflow to clear a Read-Only Field

Hi,

Has the issue been solved?
Have there been any updates? Please feel free to ask me if you have any questions!
If it has been resolved, can you mark the response as an answer?
Dengliang Li Microsoft Employee on at

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Create a Workflow to clear a Read-Only Field

Hi,

I'm afraid it's not possible to achieve your goals through workflow.

I am also unable to select read-only fields in the Update Record step of the workflow.

You can also do this with Business Rule.

Create model-driven app business rules and recommendations - Power Apps | Microsoft Learn

When you open a contact record, Business Rule first checks to see if the current contact record is inactive.
If it is, the specific read-only field is cleared.

Best Regards,
Dengliang Li
JenWariner 2 on at

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Create a Workflow to clear a Read-Only Field

I am new to CRM and not familiar with the process you are using. This is the process I am using, and when I got to "Set Properties", I cannot select the read-only fields that I want to clear.
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Dengliang Li Microsoft Employee on at

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Create a Workflow to clear a Read-Only Field

Hi,

This can be implemented with Power Automate Flow.

In my testing, the Email field is set to read-only.

List rows expression: statecode eq 1

This expression filters out inactive contact records.

Provides a null value for the read-only field Email explicitly.

If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
If you have further questions, please feel free to contact me .

Best Regards,
Dengliang Li