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Customer experience | Sales, Customer Insights,...
Suggested Answer

Error message

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Posted on by 286
Hi, 
Is there a way to customize the error messages of a marketing form? Currently they are in the wrong language. 

And also searching for a way to customize the loading button for a form. Give it a different color. 
 
thanks. 
  • Fiona_Tiernan Profile Picture
    462 Moderator on at
    Hi,

    Could you please confirm whether you are using the Real Time or Outbound area, and where your form is currently being hosted?

    Thanks,
    Fiona
  • ElineB Profile Picture
    286 on at
    Hi Fiona,
     
    Real Time Marketing, form is hosted in Customer Website, but as well the stand alone hosting is showing that waiting sign. 
     
    Thanks!
  • Suggested answer
    Fiona_Tiernan Profile Picture
    462 Moderator on at
    Thank-you for confirming,

    You are able to update the thank-you notification and error notification directly in the Form Settings area as below, as well as redirecting to a specified URL after submission:

     
    Regarding the loading button, I believe this will have to be achieved with code as I'm not aware of a setting where this can be easily updated OOTB.

    If this answer was helpful, please consider marking it as verified :) Any questions please let me know, and I will try my best to answer them!

    Kind regards,
    Fiona
     
  • ElineB Profile Picture
    286 on at
    Hi Fiona,
     
    This is not the error message I am relating to. If you fill in an incorrect emailadress eg. you get an error message. 
    But I have solved the problem already. 
     
    You can easily add oninvalid en oninput to your input in the html. As example below. That is working correct. 
     
    <input
    id="emailaddress1-xxx"
    type="email"
    name="emailaddress1"
    placeholder="Enter your email address"
    title="Email"
    pattern="[^@\s\\&quot;<>\)\(\[\]:;,.]+(([.]{1}[^@\s\\&quot;<>\)\(\[\]:;,.]+)+?|)@([^@\s\\&quot;<>\)\(\[\]\+:;,\.\-]+(((\.|\+|-|--)[^@\s\\&quot;<>\)\(\[\]+:;,.\-]+)+?|)([.][^0-9@\s\\&quot;<>\)\(\[\]+:;,.\-]+)+?)"
    value=""
    required="required"
    oninvalid="this.setCustomValidity('please enter a valid emailadress')"
    oninput="this.setCustomValidity('')"
    >
                                                               
     
    Have a nice day!
     
    regards,
     
    Eline

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