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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / How to close a receive...
Finance | Project Operations, Human Resources, ...
Suggested Answer

How to close a received purchase order

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Posted on by G. Morssinkhof 5

Hello forum,

My first question in this forum, I have tried to find the answer somewhere but without any success.

Using D365 F&O since 1 year now.

We are trying to close a Purchase Order which has been a stock received status.
But the supplier will not provide us with any vendor invoice anymore. 

How can we change the status of this received purchase order to invoice/cancelled or anything else than received.

I have the same question (0)
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,037 Super User 2025 Season 2 on at

    Hi G. Morssinkhof,

    To be able to get the invoiced status, you have to post a purchase invoice. Depending on the inventory valuation cost requirements, you can post a zero invoice or change the vendor to an internal vendor and use a "cash" terms of payment to directly offset the vendor balance.  

  • G. Morssinkhof Profile Picture
    G. Morssinkhof 5 on at

    Hi Andre,

    Thank you for your quick response.

    Is this the only way to deal with this?

    Following up your response, how to post a zero invoice or change the vendor to an internal vendor and use cash terms of payment?

    Hope that you can help.

    Kind regards

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,037 Super User 2025 Season 2 on at

    Hi,

    I don't see other options, unless you want to reverse the receipt.

    Posting a zero invoice is similar to the process of a normal invoice. You only have to ensure the price and line amount is zero.

    For a 'cash' payment, you can create a 'Terms of payment' record where you enable the toggle field 'Cash payment' and also provide an offset main account in the field 'Cash'. The main account to be used should be discussed with your accountant/finance department.

    You can register an invoice then on the original vendor. However, to avoid non received invoice postings on this vendor, you can use or setup a vendor for internal use and clearance.

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