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Customer experience | Sales, Customer Insights,...
Answered

Calculated field displaying "***"

Posted on by 79

Hi everyone,

I have a Lead Generator field with employees 1, 2, 3, 4, 5, 6, 7, 8; and they belong to Rep Companies A, B or C.

I created a calculated field (Security Enabled) called Rep Company that is triggered when a Lead Generator is selected. Then it automatically populates the Rep Company field with A, B or C.

This calculated field was a string of about 8 different conditionals, and it worked well, I can see the Rep Company field populated correctly (I am the CRM Admin). 

However, the rest of my users only see "*****" (stars) in the Rep Company field. 

This is all part of my Opportunities entity to which everyone has access so, not sure if Security Roles or reading permits would affect it.

Would you please help me figure out what's going on?

0830.RepCompany.png

  • barbieruelas Profile Picture
    barbieruelas 79 on at
    RE: Calculated field displaying "***"

    This is just great! And it was of course staring at me all this time. Thanks for the help!!

  • Verified answer
    RE: Calculated field displaying "***"

    Hi Barbieruelas,

    It appears that Field Security has been enabled for that field. This means that only the users and teams who are part of the field security profile can see the contents of this field.

    Make sure to add the users who cannot see the contents to the field security profile.

    You can find more details here: docs.microsoft.com/.../field-level-security

    Thank you!

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