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Finance | Project Operations, Human Resources, ...
Answered

Organization email template html upload issue with special characters

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Posted on by 620

In D365 Finance, when uploading HTML for an email template with special characters like this...

pastedimage1571355707972v3.png

...the HTML is rendering with <?> in each place where these special characters exist:

pastedimage1571355823333v4.png

What is strange is that this same HTML was used in AX2012 and upgraded fine (without the <?>'s).  It is only when loading the same html into D365 does this issue happen. 

Any tips?  I did not find any known issues in LCS.

I have the same question (0)
  • MATTGUO Profile Picture
    22,349 Moderator on at

    Hello Justin,

    Could you please share the html code which need to be uploaded?

  • Verified answer
    mhdshb1 Profile Picture
    1,250 on at

    HI

    Usually in html when you have a special character it is better to specify the meta tags in the html header.

    Try to add this to the header of the html

    <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />

    Regards,

    Mohammad

  • Anup Shah MSFT Profile Picture
    on at

    Hello Justin, please confirm if the solution provided from Mohammad Al-Saheb helped to resolve the issue by selecting Yes on his thread.

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