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When creating a new record the owner naturally defaults to the user account creating them. Is there a way to have the owner default to a specific team?
Hi,
You can write plugin on pre-operation to set the owner as User default Team.
Make sure you assign security role to Owner default Team.
Hello,
You can assign records in workflow, without coding. This solutions is much easier, but it means you reassign rows from owner to the team and you will have this changes in the audit history
Hi CRM Learner 8,
Put the 'Created On' column on your form. Create the same 'Business Rule' except owner value as shown below: (It is tested and working on my side)
Here is the screenshot of the record:
If I answer your question then please mark it as verified.
Let me know if I can provide you with more details.
ThanksRegards,
Abdul WahabPower Platform/Customer Engagement Developer/Lead/Solution Architecture/Project ManagerDirect/WhatsApp:+923323281237E-mail: abdulwahabubit@outlook.comSkype: abdul.wahabubitLinkedin: www.linkedin.com/.../
Workflows and business rules can be configured without code.
thank you!
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