Notifications
Announcements
No record found.
Hello,
Created KB article and Approved, When trying to publish a window poped up for publish option even after clicking publishing not completed.
Also, Unable to search the Article, Is it because of Unpublished article.
Thanks, Ashish
Hi Ashish,
I have tried the same operation in my environment(Dynamics 365 Version 1710 (9.0.2.1725) online) and I can publish the article successfully.
Also, even without publishing the article, I could find the article by searching keywords.
For your question, we can try the following steps.
Hope it helps.
Best Regards
Leo
Are you system Administrator?
If not then please check that you have "Publish Article" privilege in your security role.
Hi,
if you are system admin, and still cannot publish the article.
1. Try to recreate the article.
Unable to search the Article, Is it because of Unpublished article.
- if you are referring to the main page, I would suggest you to check the quick find view filter setting.
- if you are referring unable to search the article when try to associates with a record, then yes.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to a top community star!
In our never-ending quest to help the Dynamics 365 Community members get answers faster …
Welcome to the next edition of the Community Platform Update. This is a status …
Stay up to date on forum activity by subscribing.
