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Customer experience | Sales, Customer Insights,...
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Import Attendee Engagement Report

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Posted on by 732 Super User 2025 Season 1

Hi everyone, 

I would like to import the attendee engagement report from Teams Live Events as easy as possible to CRM to see the Check-Ins of my attendees. 

Does anyone have an idea how to do that or has experience with that?

Thanks!

  • Verified answer
    Nya Profile Picture
    29,060 on at
    RE: Import Attendee Engagement Report

    Hi,

    The attendee engagement report can only be downloaded from Teams.

     

    It is a csv file which contains the joined attendees with their full names. Of course, the name here is depending on the live event settings and the participant, this may be blank.

    Get an attendee engagement report for a Teams live event - Office Support (microsoft.com)

     

    The Check-Ins in CRM is related to the contacts who have registration records. The name here is the full name of the contact.

     pastedimage1620206552641v1.png

    So there is no comparison of consistency between them. It is recommended to seek help from the forum of Teams.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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