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Cash transaction message

Posted on by Microsoft Employee

Hello;

In LS retail, upon collecting cash (after hitting ‘total’) we would like a message to show that the cashier will recieve xxx amount and should return yyy to the customer. We are asking for this because sometimes customers ask to change the note they paid with after the cashier hits total. So we want this confirmation message before committing the amount in and the amount to return

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Cash transaction message

    To further explain, lets say a customers invoice total is 18$ and he paid 50$ so the cashier inputs 50$ in the amount. The drawer opens and tells the cashier to return 32$. However the customer says “ohh i have a 20$ note, give me back my 50$ and here’s a 20$”

    What we want is that a confirmation message to pop up before committing and closing the transaction “are you sure, paid amount 50 and return is 32” that creates a buffer if the customer wants to change note, the cashier clicks no on the above message and re enters the amount. Currently we were able to do this however when clicking no its voiding the 50$ line (ie closing then reopeing the transaction)

    Thank you

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