Power Automate | Get contactID from marketing form submission to perform an field update

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Posted on by mneumayer

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Hey,

is it possible to receive the contactID from a dynamics marketing form submission? I would like to perform an update action (update few fields) after the contact submitted a dynamics marketing from but I was unable to get the specific contact with GET Record by ID, since I did not find a proper ID field.

Best regards

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Petr Jantac Moderator on at

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Hello,

Do you use the outbound marketing forms or the new real-time marketing forms?

Thank you,

Petr

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Leah Ju Microsoft Employee on at

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Hi latfio,

In the marketing form submission entity, there is one field named matched contact, which store the guid of the contact.

So you can use it in the power automate:

However, if you use a "marketing form submission added" as a trigger, don't follow it up by directly using the get contact, why?

When a Form Submission is received, it doesn’t link it to a Contact and/or Lead at the same time that it is created.

Processes then run to look for existing records(s) first, and then try to link, or create new records. So, we can’t just run our flow and send out an email all in one go, believe me, I tried.

We need to wait until the records are found and matched or created and matched.

Refer to the following link to check to make sure a Contact or Lead has been linked to the Form submission:

https://meganvwalker.com/create-email-notification-d365-form-submittions/

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mneumayer 641 on at

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Hey Leah,

thank you for the extensive description and explanation it helps a lot!

Best regards

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