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Customer experience | Sales, Customer Insights,...
Suggested Answer

Can we set Teams meeting owner to a different user than the one who creates the session

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Posted on by 35

In Dyanmacis 365 Marketing event and session management, Teams meeting owner is always set to the owner who creates the event and session record. Can we set it to a different user or hardcode a user in the plugin so this user will always be used as the Teams meeting owner? 

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  • Suggested answer
    Nya Profile Picture
    29,060 on at
    RE: Can we set Teams meeting owner to a different user than the one who creates the session

    Hi,

    The user who created the live event in Marketing. The Teams meeting owner is designated as the owner of the event in Teams. Changing the owner of the event record in Marketing doesn’t change the owner of the live event in Teams. Any change to the event record in Dynamics 365 will only reflect in Teams when done by this user or when they select Sync to Teams.

    The only way to achieve it is to sign in as this user in Dynamics 365 Marketing and create a new event with a live event or meeting stream.

    The Teams meeting owner is set to the user who creates the live event or meeting in Dynamics 365 Marketing. You cannot change the owner once the event has been created. This is different from the owner of the event record in Marketing.

  • RobBcn Profile Picture
    10 on at
    RE: Can we set Teams meeting owner to a different user than the one who creates the session

    I have this exact issue, and it's something critical for me.

    I am in charge of creating several technical events on behalf of our technical sales people. We've been using other tools for creating events, and we want to use MS Teams and Dynamics 365. However, our team is distributed all over the world, so events frequently happen in different time zones (meaning I am sleeping when some of them start). Furthermore, some of the events occur simultaneously.

    The current situation, in which I am always the "owner" and starter of the event simply does not work - I cannot stay awake 24 hrs to "open" the event and designate someone else as presenter/owner - I need to do it beforehand!

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