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Microsoft Dynamics 365 | Integration, Dataverse...
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Getting Error On Email Configuration > Migrate Email Router Data

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Posted on by 63

I am currently on Microsoft dynamics crm On-premises and I wanted to switch from Email Router to Server Side Synchronization for that I am CRM provided "Migrate Email Router Data"
Going to Settings > Email Configuration > Migrate Email Router Data

But then I getting below error message -

"The Migration process cannot start. Microsoft Dynamics CRM will not transfer credentials over an unsecured channel. Contact your system administrator."


I have ran below query on CONFIG database to disable ssl check.

UPDATE [MSCRM_CONFIG].[dbo].[DeploymentProperties]
SET [BitColumn]=1
WHERE ColumnName='DisableSSLCheckForEncryption'

and performed IIS Restart.but still same error.

Please help.

pastedimage1669187560572v1.png

I have the same question (0)
  • Leco Lv Profile Picture
    Microsoft Employee on at

    Hi partner,

    I found a similar case, this issue may be a bug, and you could open a ticket with the Microsoft support team for help.

  • Suggested answer
    RJ@ Profile Picture
    63 on at

    I found the reason, its because we are trying to connect through on-premise CRM (http) to Microsoft Email Exchange (https). With the help of self-signed certificate registration I was able to resolve this issue

  • RJ@ Profile Picture
    63 on at

    I found the reason, its because we are trying to connect through on-premise CRM (http) to Microsoft Email Exchange (https). With the help of self-signed certificate registration I was able to resolve this issue

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