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Invalid sending parameters in Delivery and interaction details

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Posted on by Alan Rachid

Hey Experts,

when working with real time marketing journeys I experience that for my custom channel I always get the "invalid sending parameters" in the delivery and interaction details. Does somebody know what this means and how to figure out what the underlying reason for that is?

Many thanks,
Alan

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Eiken Microsoft Employee on at

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Hi,

Would you please provide more details(screenshots) about the journey you created.

I think that invalid parameters are passed in the course of the journey

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Sharon_Rodrigues 2 on at

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I am facing the same, but for Link Mobility SMS provider. The test send works fine, however in the journey the SMSes are blocked with "Invalid Sending Parameters"

Did you manage to fix the issue?

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KP-27041047-0 2 on at

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Did you manage to resolve the issue? I am facing similar issue for custom channel message.

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andreitofanlink 8 on at

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Hello Everyone,

I'm having the exact same problem added both the sender and the recipient to the custom consent but is still not working.

I'm using the sample-custom-channel with no modifications (only the plugin was built and the solution was packed as unmanaged).

https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/real-time-marketing-extend-outreach-custom-channels#sample-solutions

Any ideas why I'm getting this error?

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