Has anyone experienced with search results not displayed properly? I can see how many results are found (e.g., Knowledge Articles (23) - see below screenshot), however the results displayed are only few and there's no scroll up/down bar. My permission and licence don't seem to change and it happens with any browser. Wondering if anyone has encountered similar issues and known how to resolve it. Thank you.
Glad your problem was solved and can you share the solution if possible?
Hello Leah,
Thank you for responding to my questions. I was the only one having the issue and I could see records matching the search criteria, but only partial results. Nevertheless, the issue is now fixed and I am still unsure what caused it.
Thank you again.
Nathania
Hi Nathania,
Are you the only one in this situation, are there others?
And can you see records that match the search criteria on the view?
Regards,
Leah Ju
Hello Leah, thank you for responding to my question. It happens to all entities.
Hi Nathania,
Is this the case only for knowledge articles entity, or for all entities?
Or you can go one entity view to search results with same filter to check it:
Regards,
Leah Ju
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