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Good day! I imported the reporting configuration "Collection letter note (Excel)" from the Global Repository, but when I checked the Format designer, there is no template associated with this and I can't upload an attachment either. As such, upon selecting this format in the Print Management, I cannot print/view/send collection letters because of an error. How can I resolve this? Refer to the images below. Thanks.
It seems that the form for attachment is not activated to have attachment (+New button is grey). Do you have sysadmin security role?
You can try to add this table on active document table and then run batch job "Restore broken templates".
Thank you for your swift response. Unfortunately, even after having followed your steps, I still do not get to import any template (see pic below).
By any chance, do you think it has something to do with this message I get when I finish importing the configuration from the repository?
I'm not sure how I could fix this either.
Hi hcon,
Please follow the steps:
1-Navgiafte to Workspaces > Electronic reporting > Related links > Electronic reporting parameters
2-Add "File" for document types
3-Delete the configuration (Collection letter note (Excel)) and import it again from Microsoft repositories
4-Open the config and click on "Attachment"
Then you will have the template file.
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André Arnaud de Cal...
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