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Tile count is going to 0 in workspace after refresh interval which is 10 min

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Hi All,

I have developed a workspace which has multiple tiles. Tiles shows the count for the data. I have set the property of tile RefreshFrequency -> Ten minutes. The tile count is going 0 after 10 min but never comes back to right count.

Note: This behavior is shown only on production which never happened on UAT.

Please suggest.

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Junaid Idrees on at

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Hi Jhansi AX,

Sometimes Tile count get stuck due to different reason. Please try following steps if they might can fix this issue:

1 - Clear Usages Data

2 - Go to SysAdmin > Setup >Data cache >Tile data cache configuration

3 - Select the tiles on which you are facing this issue

4 - Delete the selected Tile

5 - After deleting the records just synchronized the Solution

6 - Refresh you Application browser and reopen your workspace

Pleaes also check the below MS link on Tile cache refresh:

docs.microsoft.com/.../tile-list-caching-workspaces

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Community Member on at

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hi,

Thanks for the suggestion.

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