Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM forum
Suggested answer

How to stop page from jumping to the top of a list after a record is assigned?

Posted on by 15

We have a call list users assign to themselves, but after assigning a record the page will refresh and jump the users back to the top of the list.  This is interrupting user workflow as they have to scroll all the way back down to their previous position.

They are reporting that previously, after assigning a record, the page will go back to their previous location.  Any ideas why this might be happening and how to stop it?

  • lcordov Profile Picture
    lcordov 15 on at
    RE: How to stop page from jumping to the top of a list after a record is assigned?

    Hi Manoj,

    See steps/screenshots below.

    1. User selects a record and clicks on the Assign button.  (Notice where the record lies on the list)

    pastedimage1652193452028v1.png

    2. User Assigns record from pop-up

    pastedimage1652193513960v2.png

    3. User is returned to call list, but all the way at the top (see arrow).  Previously it returned the user to their original position on the list.

    pastedimage1652193546867v3.png

  • Suggested answer
    Manoj Mane Profile Picture
    Manoj Mane 1,012 on at
    RE: How to stop page from jumping to the top of a list after a record is assigned?

    Hi lcordov,

    Can you please upload the screenshot of the scenario.


    Thanks,
    Manoj.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,558 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,645 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans