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How to stop page from jumping to the top of a list after a record is assigned?

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Posted on by lcordov

We have a call list users assign to themselves, but after assigning a record the page will refresh and jump the users back to the top of the list. This is interrupting user workflow as they have to scroll all the way back down to their previous position.

They are reporting that previously, after assigning a record, the page will go back to their previous location. Any ideas why this might be happening and how to stop it?

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Manoj Mane 1,020 on at

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RE: How to stop page from jumping to the top of a list after a record is assigned?

Hi lcordov,

Can you please upload the screenshot of the scenario.

Thanks,
Manoj.

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lcordov 15 on at

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RE: How to stop page from jumping to the top of a list after a record is assigned?

Hi Manoj,

See steps/screenshots below.

1. User selects a record and clicks on the Assign button. (Notice where the record lies on the list)

2. User Assigns record from pop-up

3. User is returned to call list, but all the way at the top (see arrow). Previously it returned the user to their original position on the list.

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