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An unhandled error has occurred, to view enable debugging web.config or contact administrator - EP - AX 2012

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Hi All,

User is getting the below error while invoicing in EP, we have tried resetting IIS, but the user facing the same issue, user was able to do invoicing previously but the error now.

"An unhandled error has occurred, to view enable debugging web.config or contact administrator"

Please advise us how we can resolve this issue.

Regards,

Akbar

  • Akbarpasha Profile Picture
    Akbarpasha on at
    RE: An unhandled error has occurred, to view enable debugging web.config or contact administrator - EP - AX 2012

    Thank you Ludwig for your help,

    We have resolved the issue by resetting IIS, re-deployed the EP controls and cleared the user cache, after this user is able to invoice in EP.

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: An unhandled error has occurred, to view enable debugging web.config or contact administrator - EP - AX 2012

    Good Morning Akbar,

    On LCS, I found a hotfix (no. KB 2779886) that seems to be closely related to what you describe.

    Can you have a look at this fix and check whether it applies to your system version and if so whether it overcomes the problem?

    Many thanks and best regards,

    Ludwig

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