Cant send remittance from payment journal, receive error - help!

Like (0) Share

Report

Posted on 14 Mar 2025 15:01:53 by CL-14031457-0

I am trying to send remittance from the payment journal, but keep getting an error message. I can post the payment, and send the remittance from the vendor ledger entries page, but I cannot do so from the payment journal.

Error Detail:

If requesting support, please provide the following details to help troubleshooting:

Error message:
The report couldn’t be generated, because it was empty. Adjust your filters and try again.

Internal session ID:
db164bf3-9c3c-48d5-985a-84090a52359f

Application Insights session ID:
7f6a2171-1867-4e0d-8bcb-002a67883eb6

Client activity id:
6b7ef72d-58e6-4af6-830b-a455e0780c36

Time stamp on error:
2025-03-14T14:57:59.5609011Z

User telemetry id:
7d1f669a-ccde-4118-a789-21619247ee73