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Small and medium business | Business Central, N...
Suggested Answer

Cant send remittance from payment journal, receive error - help!

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Posted on by 8
I am trying to send remittance from the payment journal, but keep getting an error message. I can post the payment, and send the remittance from the vendor ledger entries page, but I cannot do so from the payment journal. 
 
Error Detail:

If requesting support, please provide the following details to help troubleshooting:

Error message:
The report couldn’t be generated, because it was empty. Adjust your filters and try again.

Internal session ID:
db164bf3-9c3c-48d5-985a-84090a52359f

Application Insights session ID:
7f6a2171-1867-4e0d-8bcb-002a67883eb6

Client activity id:
6b7ef72d-58e6-4af6-830b-a455e0780c36

Time stamp on error:
2025-03-14T14:57:59.5609011Z

User telemetry id:
7d1f669a-ccde-4118-a789-21619247ee73

 

I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    95,748 Super User 2025 Season 2 on at
    Hi, hope the following can give you some hints.
    Dynamics 365 Business Central: Send Remittance Advice (error handling)
     
    Thanks.
    ZHU
  • Suggested answer
    Nitin Verma Profile Picture
    21,708 Moderator on at
    Hi,
     
    I think the report you are sending witht the email is missing filters, can you investigate and put the report filter through code and try again?
     
  • Gerardo Rentería García Profile Picture
    25,373 Most Valuable Professional on at
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    20,647 Super User 2025 Season 2 on at
  • Suggested answer
    Jainam M. Kothari Profile Picture
    15,639 Super User 2025 Season 2 on at
    May this can help : https://yzhums.com/8319/
  • Vahid Ghafarpour Profile Picture
    12,185 Super User 2025 Season 2 on at
    If any of the responses helped resolve your issue, please take a moment to mark the best answer. This helps others in the community quickly find solutions to similar problems.

    To do this, simply click the "Does this answer your question?" button on the most helpful response and like the helpful posts. If your issue is still unresolved, feel free to provide more details so the community can assist further!

    Thanks for being an active part of the Dynamics 365 Community! 😊
  • Suggested answer
    Valentin Castravet Profile Picture
    31,485 Super User 2025 Season 2 on at
    It doesn't seem like your report is setup correctly. Can you show what you have setup under "Report Selection - Purchase" and then select Vendor Remittance.
     
     
     
     
     

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