Hi,
When I create Campaigns I target leads and contact. Example, I invite them both to an event. I want to track who responded to the event invitation.
When a contact responds that they will attend, I create a campaign response. When I open the campaign, the response is there, when I open related activities on the contact, the response is there too. I need the same for Leads.
I want to be able to create a campaign response from that lead. Just to clarify: I don't want to create a lead from a campaign response like other posts suggested. I want to be able to track how my leads are responding to my campaigns.
When I open related activities on the lead, no campaign response is available to be seen but I can create campaign responses from the lead and they will be visible on the campaign record. which suggests that there is a relationship between campaign responses and leads.
I've tried modifying campaign response views, campaign views and activities views filtering by activity type=Campaing response but not grid will show me the record. Any ideas?
