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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / INVOICE DROP SHIPMENT
Microsoft Dynamics NAV (Archived)

INVOICE DROP SHIPMENT

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Posted on by Community Member Microsoft Employee

IF YOU HAVE MADE AN ERROR IN THE SALES AND HAD A DROP SHIPMENT AND ENTERED THE PURCHASE AND SALES, BUT REALIZE YOU HAVE MADE AN ERROR IN THE SALES PRICE.

HOW CAN I TAKE THIS INVOICE OUT WITH THE EXACT COST RELATED TO THIS DEAL AND HAVE THE SAME COST WITH REGARDS TO THIS SALE WHEN I ENTER A NEW INVOICE...   OUR SYSTEM IS SET UP AS AVERAGE. BUT DROP SHIPMENT IT WILL TAKE THE COST REGARDING THIS DEAL.  BUT WHAT DO I DO IF I MADE A MISTAKE IN STHE SALE BUT JUST WANT TO MAKE A NEW INVOICE AND CREDIT THE ORIGINAL ONE WITHOUT IT EFFECTING THE COST PRICES?

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  • mmv Profile Picture
    mmv 11,465 on at
    RE: INVOICE DROP SHIPMENT

    Hi Kulbinder,

    The best way is to reverse all and re-enter.

    Best Regards,

    MMV

  • RichardRobberse Profile Picture
    RichardRobberse 335 on at
    RE: INVOICE DROP SHIPMENT

    I think that's the best way, good luck, I know the feeling :)

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: INVOICE DROP SHIPMENT

    think i have to reverse all of it .. purchase and sales and re-enter it again as a drop shipment

  • RichardRobberse Profile Picture
    RichardRobberse 335 on at
    RE: INVOICE DROP SHIPMENT

    Ok... I hope you can work it out.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: INVOICE DROP SHIPMENT

    Invoice has been posted... so you cannot change it...

    sales price was just a one off special deal

  • RichardRobberse Profile Picture
    RichardRobberse 335 on at
    RE: INVOICE DROP SHIPMENT

    You can change the price on the sales order, and even on the unposted invoice.

    How can it be wrong, a sales order just retrieves data from your items.

    If you want the price to be different for a specific customer, for a specific period, you should define that on the item card > Sales Prices.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: INVOICE DROP SHIPMENT

    so i now want to invoice the correct amount... the cost is not correct ....  think i have to do a manual adjustment in the cost and put it back once i have done... is that the only way?

  • RichardRobberse Profile Picture
    RichardRobberse 335 on at
    RE: INVOICE DROP SHIPMENT

    Ah yeah that's the one I was looking for, I thought it was under the functions menu :<
    Let me know if it worked!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: INVOICE DROP SHIPMENT

    I think i found out maybe... create memo and choose "get posted document lone to reverse"    i will try this on a test program and hope it works

  • RichardRobberse Profile Picture
    RichardRobberse 335 on at
    RE: INVOICE DROP SHIPMENT

    You have to make sure the price you credit for is the same as the price you've invoiced for. I don't think there is a way to pick the actual invoice and create a credit from there.

    Maybe we should wait for someone "professional" to confirm our thoughts, or not...

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