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How to delete a bad sales territory ID

Posted on by 2,990

Hi,

We have a territory ID that was mistakenly used on an order, transferred to an invoice, and posted. Now when I try to delete that territory ID, i'm told that commissions exist. We do not track commissions in GP. How can I delete this territory?

thanks,

Linda

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  • Linda Brock Profile Picture
    Linda Brock 2,990 on at
    RE: How to delete a bad sales territory ID

    That's a brilliant idea - thanks so much!

  • Suggested answer
    Lisa at AonC.com Profile Picture
    Lisa at AonC.com 3,141 on at
    RE: How to delete a bad sales territory ID

    Is combining the territory with another territory an option?  If so, if you have Professional Services Toolkit installed, the Territory Combiner tool is a way to go.

    pastedimage1619572753249v1.png

    Caveat:  Like all tools, restoring to a test company and running the tool there is always a good best-practice.  

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