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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Multiline fields not a...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Multiline fields not appearing on contact relationship in lead scoring

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Posted on by sinehelth 45

Hi all

I am creating a lead scoring model, where the standard Description field is going to be used.

I am using Lead.contact and looking for the descriotion field, but for some reason I am not able to find the field under expressions.

As far as I can read in the Marketing docs, it is only calculated and roll up fields, that are not able to be used in lead scoring models.

But why am I then not able to find a simple multiline field??

Anybody having trouble with this to?

Best regards,

Sine

I have the same question (0)
  • cloflyMao Profile Picture
    cloflyMao 25,210 on at

    Hi Sine,

    I tested the issue, multi line field is supported actually: we can see both OOB Business Card and Profile Alert Instructions fields are available; furthermore, new created custom multi line field(e.g: My Description) is also shown in the list, while only the default Description field doesn't display even if renaming it. 

    Will continue to test in other environments to confirm whether it is a bug or by design.

    Regards,

    Clofly

  • Suggested answer
    sbtron Profile Picture
    sbtron Microsoft Employee on at

    Hi sinehelth

    This should work as Clofly suggests. Let us know if you are still having trouble with it.

    Thanks

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