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Hi All,
Good afternoon,
Can someone help on how to create a debit note for a sales order in d365. It would be great if explained in step by step process.
Thank you
Ameer
Do you mean debit note or credit note?
Hi Billur,
I mean Debit note
You may use a free text invoice for that purpose.
community.dynamics.com/.../how-to-make-debit-note-in-account-receivable
can you explain how to create a free text invoice for sales order. Because when i tried now i can only select the customer. There is no option to select the sales order.
There is no like in between.
There is something that is a bit unclear to me.
The sales order has been invoiced, so why would you need to debit anything? You already issued the invoice.
Can you explain in more details what you are trying to achieve on your invoiced sales order?
i have incorrectly entered the unit price for the item and invoice and the customer paid the amount. so i want to send a debit note to the customer.
All you can do is to use a free text invoice but there is no link in between.
You need to issue a credit note to your customer not a debit note.
You can issue a credit note in several ways, free text invoicing being one of them. Might be the easiest way as no products will need to be returned in this case.
There is also the option of linking the credit note to the original invoice and printing this reference.
See this link for more info.
docs.microsoft.com/.../original-invoice-numbers-credit-notes
It should also explain how you can do credit invoicing
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