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ReportI'm trying to track when a record is open via the portal vs the UI. Is it possible to create a script to update the record when the portal entity form is opened?
Thanks in advance.
Sanford
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I'm trying to track when a record is open via the portal vs the UI. Is it possible to create a script to update the record when the portal entity form is opened?
Thanks in advance.
Sanford
Hi S E Mosby,
There was a deprecated feature called "Web Page Tracking". This functionality has a negative performance impact on portals and it is recommended not to use it for production.
I would recommend to use "Enable Traffic Analysis" in the Portal Administration. Just need to enter snippet from your analytics provider.
or if you want to update the record when the portal entity form is opened then you could try
Create a flow triggered by an "Http Request" to update entity record. Make a javascript post request (XMLHttpRequest) from the portal with record id.
Please let me know if you have any questions
Thanks
Justin Jose
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