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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Cash Account Reconcili...
Finance | Project Operations, Human Resources, ...
Answered

Cash Account Reconciliation for checks that cleared bank but didn't go through GL

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Posted on by Community member 7
Hi, I am still trying to sort out how this happened, but I had someone helping me during an unusually busy time and two checks were cut and issued that did not run through GL.    These checks cleared the bank.    I am not sure how to correct this within Great Plains.    Any help would be greatly appreciated.
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Microsoft Dynamics GP
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  • Suggested answer
    Lisa at AonC.com Profile Picture
    Lisa at AonC.com 1,028 Super User 2026 Season 1 on at
    How were the checks cut?  Where do you see them in GP?

    Based on where you can see them, you should be able to drill down into the source transaction to identify the date/checkbook/distribution related to each transaction.  (If you don't see this information but know where they were entered, the Posting Journal Reprint options found under the subsidiary modules Reports menus are very useful for tracking down the transaction.)

    Once you know how the transaction was posted, it should provide the information to determine the resolution.  Post more detail when you have it if you need help.
     
    [The most common issue I see when a transaction is in the subsidiary but not in the GL is that there are transaction-posting transactions waiting to post in the GL.  Check Series Posting and Batch Recovery often contain the missing transactions.]
  • Verified answer
    Community member Profile Picture
    Community member 7 on at
    Thanks for your response, Lisa.   Actually I forgot one key point for one of the checks.     The check was actually voided in Great Plains, but then issued and it cleared the bank.    

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