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use javascript inside case screen Microsoft dynamics 365 Customer service (Cloud)

Posted on by 5

How do I use JavaScript inside the case screen on version customer service?

Thank you!

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  • Suggested answer
    Leco Lv Profile Picture
    Leco Lv on at
    RE: use javascript inside case screen Microsoft dynamics 365 Customer service (Cloud)

    Hi partner,

    You could refer to the link below to learn how to use js resources.

    https://www.crmcrate.com/javascript/how-to-use-javascript-in-dynamics-crm/#:~:text=Fill%20the%20basic%20details%2C%20in,Save%20event%20of%20Account%20form.

    https://neilparkhurst.com/2015/12/01/javascript-basics/

  • Suggested answer
    Mohamed GRAIB Profile Picture
    Mohamed GRAIB 2,496 Super User on at
    RE: use javascript inside case screen Microsoft dynamics 365 Customer service (Cloud)

    Hi ,

    You can follow this link that explains in detail how to use JS in a model driven app (Customer service app or other Customer engagement apps)

    learn.microsoft.com/.../

    Please mark the answer as verified if that's helpful for you.

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