How to cancel customer account deposit from POS

(0) Share

Report

Posted on by PCO

720

Hello,

I was trying to figure out if there is a way to cancel a customer account deposit from the POS.

Here is the szenario:

I do a customer sale deposit (operationid 1100) and pay it. A bit later I want to cancel this deposit. Is there a way of doing this directly from the POS?

I tried with Deposit override (operationid 132) but this is when you want to override the deposit amount in the retail parameters, so not really what i am looking for. Also, I can't really return anything since the deposit is the only transaction on this receipt.

I am using Dynamics AX 2012 RTM with the AX POS.

Thanks for the help.

*This post is locked for comments

I have the same question (0)

All responses (2)

Answers (1)

Verified answer

sumit0417 2,890 on at

Like (0)

Report

There is no way in POS that you can cancel or reverse the Customer deposit. You may have to go for customization in order to achieve this.

Was this reply helpful? Yes No
PCO 720 on at

Like (0)

Report

I looked over the operations too, and couldn't find anything either. thanks for the confirmation!

Was this reply helpful? Yes No