Notifications
Announcements
No record found.
Hello,
We noticed time is an hour behind for GMT users when viewing some information in the system such as resolution time of cases.
Can you please advise on how to resolve this issue?
Thank You.
Hi,
Are your GMT users configured with the correct time zone in their user settings?
If so, can you give an example of a problematic field with its date parameter. Are they configured as TimeZone Independent? User Local?Example:
Thanks for the feedback. Yes you're right when individual users change their timezone settingas it appears to resolve this issue.
However to avoid all users having to take this step, is there a way to update the timezone settings globally so that it reflects against all users automatically.
Regards
Kirah
You can User Settings Utility of XrmToolBox to update the time of your users.
Thanks for this suggestion. I'll look into it.
Kira
You can ask the user to update the correct time zone from the personal setting or use the xrm toll box to update the time zone for any user.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Tom_Gioielli 70 Super User 2025 Season 2
Gerardo RenterÃa Ga... 33 Most Valuable Professional
Daniyal Khaleel 32 Most Valuable Professional
