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Customer experience | Sales, Customer Insights,...
Answered

CRM 365 compare two member lists in Advanced find

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Posted on by 2,139

Hello!

I have two marketing lists: A and B. Some contacts are members of both lists. There is possible to retrieve by Advanced find contacts from list A that are not in list B?

Thank you

I have the same question (0)
  • a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello Oscar,

    Are those 2 marketing lists static or dynamic?

  • betlejuice Profile Picture
    2,139 on at

    Hello Andrew. Both marketing lists are static ones

  • Verified answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Oscar,

    Got it. Then I would say it's better to use third marketing list for this purpose. In order to do that do following:

    1. Create new static marketing list.

    2. Use "Add members based on the Advanced Find Query" and build the query like contacts that are in the List A.

    3. Use "Remove members based on the Advanced Find Query" and build query like contacts that are in the List B.

    After all of steps are completed in that new Marketing list you will get all of contacts that are in the list A but not on the list B.

  • betlejuice Profile Picture
    2,139 on at

    Дякую Andrew. Yes, i think this is the only supported way to resolve my task. I hope in a future Microsoft can introduce a way to get it with one query by advanced find.

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