We have one user that keeps getting assigned "Customer service app access" and "Sales, Enterprise app access" several times throughout the day. In turn it is breaking a addon we use so i keep having to remove the roles from her. I know it is just happening to her because everyone uses this addon and noone else has complained. I have checked her user account both in CRM and in AAD and see nothing different about her account. She is a new but not the newest user.
We do have a function that runs a couple times a day to remove extra roles and other auto assigned roles from users. But if it was the fault of the function then there would be multiple users having the issue.
Why is only this one user being effected?
I am new to CRM and am just an administrator over CRM, so I am not a developer.
I dont know what else to check
