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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM > OneNote—Defau...
Microsoft Dynamics CRM (Archived)

CRM > OneNote—Default date is wrong

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Posted on by IronPatriot 290

When I open OneNote through a CRM account, it wants to auto-populate the date and meeting time; however, the date and time are always 1/1/2000 00:00.  It would be a great function when working correctly, so is this a bug, or how do we get it to insert today's date instead of the start of the millenium?

Cheers

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  • William Wood Profile Picture
    William Wood 5 on at
    RE: CRM > OneNote—Default date is wrong

    Hi IronPatriot, did you ever find a solution to this problem, as I'm also suffering the same issue at the moment.

  • Community Member Profile Picture
    Community Member on at
    RE: CRM > OneNote—Default date is wrong

    Hi:

    Were you ever able to get this fixed?  I'm experiencing it now and found your post, but no remedy.

    Thanks!

  • Suggested answer
    Justin Wilkinson Profile Picture
    Justin Wilkinson 1,338 on at
    RE: CRM > OneNote—Default date is wrong

    no problem, answers.microsoft.com/.../f0817e8f-7d0c-419a-ae40-55ebe4219889 not sure if this is any help as everyone seems to refer to the modified on date being incorrect.

    I also wonder if its a sharepoint issue: support.office.com/.../change-regional-settings-for-a-site-e9e189c7-16e3-45d3-a090-770be6e83c1a

  • IronPatriot Profile Picture
    IronPatriot 290 on at
    RE: CRM > OneNote—Default date is wrong

    Hi Justin

    Thanks for your answer.  The Global Options for date and time seem to be immutable.  Apart from setting a timezone, I don't think I can change these.

    As for a cache issue, this is for all users.

    The issue you linked to is still unresolved

    I can try disabling and reenabling OneNote, but I'm dubious about that as a solution.  If it does work, I'll post back.

    Thanks again for taking the time to reply.

  • Suggested answer
    Justin Wilkinson Profile Picture
    Justin Wilkinson 1,338 on at
    RE: CRM > OneNote—Default date is wrong

    This link might also help :)

    www.quantacrm.com/.../fix-onenote-integration-microsoft-dynamics-crm

  • Suggested answer
    Justin Wilkinson Profile Picture
    Justin Wilkinson 1,338 on at
    RE: CRM > OneNote—Default date is wrong

    Hi I could suggest a few things:

    Firstly enable / disable the One note integration

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/set-up-onenote-integration-in-dynamics-365 (further info on one note integration)

    check your global options for time and what they are set at - perhaps try setting a different time zone/ saving to rule out any bug issue

    This also could be a caching issue so I would also suggest you clear your internet history and try on  a different browser. 

    This link might also help:

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_onenote-mso_win10-mso_365hp/different-date-stamp-depending-on-web-vs-onenote/17032abe-910f-4daa-aa7a-eaddaf93b8cc

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