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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Block tracking from sp...
Customer experience | Sales, Customer Insights,...
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Block tracking from specific mail

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Posted on by CH-DK 2
Hi
 
In our setup we track all emails from everyone in our contact or account list. 
 
my problem is that my employees can activate tracking on a non tracked email from anyone, including internal email adresses and thereby create a contact in CRM on that person and have all email tracked into CRM.
 
This is a massive security risk for us as it could be internal confidential mails with information that should'nt be avaiable for reading.
 
Is there a way to block tracking on specific email adresses?
  • Venjirai Profile Picture
    Venjirai 13 on at
    Block tracking from specific mail
    I have the same problem, this is an extreme security risk when using the option to track all messages.
    Did you find a solution to this problem?

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